Shop.TheGolfAgency.Com offers a 30-day money back guarantee! If any Shop.TheGolfAgency.Com product does not improve your game, Shop.TheGolfAgency.Com will exchange or refund the product purchase price for items purchased through our call center or website within 30 days of product receipt. The customer will pay for freight on all non-defective merchandise. All returns require a return authorization and are subject to a restocking fee of $14.95. Please call our customer service department at 480.829.0154 or email support@pmafulfillment.com for a Return Authorization Number. If you email Shop.TheGolfAgency.Com for a RA number you must submit a reason for the return. The Return Authorization number is used to efficiently process your order after we have received the merchandise back in our warehouse. The RA number is valid 15 days from the date issued. Return Shipping UPS ground shipping will be covered by Shop.TheGolfAgency.Com on warranty and defective returns only. Customers are responsible for shipping all returned merchandise back to Shop.TheGolfAgency.Com. Customers are requested to appropriately pack the returned items in the original box and use adequate packing material. All returns must be shipped freight prepaid. Shop.TheGolfAgency.Com will not accept returns on items that are missing components such as head covers, weights and tools, or in the case of customer induced dings, chips, tire marks, deep scratches, unusual rusting or excessively bent shafts. Should we receive returns that are missing components or are otherwise incomplete, the customer will be responsible for shipping costs to return the incomplete return. All returned shipments must be accompanied by the original or a copy of the original invoice or packing list and the return authorization number. The Original Sales Receipt can be any Shop.TheGolfAgency.Com receipt, shipping invoice or Internet screen printout, or an email printout from customer service with the return authorization number. Please call our customer service department at 480.829.0154 or email support@pmafulfillment.com for a Return Authorization Number.